FAQ

WHAT IS THE DIFFERENCE BETWEEN A ‘CLASSIC FIT’ AND ‘SLIM FIT’ SHIRT?

All slim fit shirts are narrower at the chest (about 2”) and the waist (about 2”) than our classic
fit shirts, but have the same sleeve and body length. Our classic fit shirts are suitable for all
shapes and sizes. Those who like a more tapered look should opt for our slim fit shirts. Our
Linen shirts come in a comfortable casual fit that is suitable for all men.

HOW DOES CUSTOM SIZING WORK?

Measure yourself using our step-by-step guide. Our tailors adjust your body measurements based on your fit selection and height. Our master tailor further refines your measurements based on years of experience in craftsmanship to create your individually tailored shirt. Please note your body measurements are not your final garment measurements.

CAN I SAVE MY CUSTOM SIZE MEASUREMENTS FOR FUTURE ORDERS THAT I MAY MAKE WITH WWW.SWANSHIRTS.COM?

Yes, thankfully! We save your measurement profile in our system, so you can have all your
future shirts tailored to fit, without having to re-enter your information.

WILL THE SHIRTS SHRINK WHEN WASHED?

All good quality cottons and linens – like those used at Swan Shirts will naturally shrink
slightly when washed the first few times. However we accommodate for this in our
construction to create the perfect fit.

HOW DO I KNOW MY PURCHASE ON WWW.SWANSHIRTS.COM IS SECURE?

Swan shirts use SSL technology for all our financial transactions, ensuring that your personal
information, including your credit card details are encrypted. For more information please
refer to our Privacy Policy.

SHIPPING & DELIVERY

WHICH COUNTRIES DO YOU SHIP TO?

We can ship virtually anywhere in the world. However, we do not ship to PO Boxes, and all orders will require a signature upon delivery.

HOW LONG WILL IT TAKE TO RECEIVE MY SHIRTS?

Each order is treated as high priority and shipping takes about 2-3 weeks from order to
delivery.

WILL I HAVE TO PAY ADDITIONAL TAXES OR DUTIES ON MY ORDER?

Most countries are exempt from taxes and duties of some merchandise, depending on the
value of the merchandise. This varies from country to country. Please check with your local
customs office. The customer is responsible for any possible taxes and duties.

ADDITIONAL QUESTIONS?

Drop us a line at info@swanshirts.com and we will be happy to assist.